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SHIPPING & DELIVERY
DELIVERY POLICY
All Poppy Royale bouquets are made to order
and prepared with care on the day of delivery or pickup.
Local Delivery
We currently offer local delivery within Manhattan.
Delivery fees are calculated at checkout based on location.
Same-day delivery may be available for select arrangements depending on availability.
Pickup Option
In-store pickup is available by appointment.
Once your order is confirmed, you will receive
pickup details and timing via email or text.
Important Notes
Due to the nature of fresh flowers,
all sales are final and non-refundable.
Please ensure delivery details are correct
at the time of placing your order.
STORE POLICY
Due to the perishable nature of fresh flowers,
all sales are final and non-refundable.
Quality Assurance
Each Poppy Royale arrangement is handcrafted
using premium blooms and prepared with care.
If your order arrives damaged or does not meet
our quality standards, please contact us within
24 hours of delivery with photos, and we will
review the matter on a case-by-case basis.
Order Accuracy
Please review all order and delivery details
carefully before placing your order.
Poppy Royale is not responsible for issues
resulting from incorrect information provided
at checkout.
Design Disclaimer
As each arrangement is made to order,
flower varieties may vary slightly based
on seasonal availability while maintaining
our signature style and value.
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